This policy is concerned with the protection of your personal information only. Personal information includes any data that can be used to identify you as an individual, including your name, income, personal opinion, interests, home contact information, identification numbers, user IDs, passwords, ethnic origin, and age. Under Canadian law, in a business context, personal information does not include the name, job title, business address, or
business telephone number of any employee in an organization.
This policy describes the following practices:
- Collecting information
- Sharing your personal information
- Maintaining your personal information
NOTE: Momfluence services are not intended for children under the age of 18. We do not knowingly collect or maintain any personal information or non-personally-identifiable information from anyone under the age of 18 nor is any part of our website or service directed to children under the age of 18. We will close any accounts used exclusively by such children and will remove and/or delete any personal information we believe was submitted by any child under the age of 18. If any user wishes to post information on the Momfluence platform respecting children under the age of 18, such user is solely responsible for ensuring that such information is posted in a legal manner, and has obtained all consents necessary to post such information.
In order to use the services provided by Momfluence, you will be required to provide specific information about yourself, such as your name, address, telephone number and e-mail address. We will always inform you when we need information that personally identifies you, and we will keep this information in strict confidence.
We collect information about you in the following ways:
As part of your use of Momfluence’s services
Whether you are a business or an influencer, you will likely need to provide or obtain a certain amount of personally identifiable information through the Momfluence platform in order to effectively offer and accept influencer services. The amount of information you provide with respect to such usage is wholly up to you; however, you acknowledge that failure to provide the minimum amount of information required by Momfluence as being necessary to effectively offer and accept influencer services may result in an inability to use the services.
Additionally, we will require your name, address, telephone number and certain financial account or credit card information, for billing and payment purposes. This information is kept confidential and stored securely by Momfluence and its payment provider.
Momfluence also reserves the right to monitor messages sent by you, or data posted by you, through the services, in order to ensure that your use of the services is appropriate, lawful, and in accordance with Momfluence’s user agreement.
Automatically by Momfluence’s software and services
Momfluence’s software and services contain features that automatically collect information from users, such as usage statistics and other tracking information. Although this information will not identify you personally, it nevertheless provides certain information about you, and we therefore treat it as personal information.
Additionally, use of Momfluence’s website and/or software may result in the collection of technical information such as your computer’s IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a “cookie” (which can be disabled using your browser preferences); such information is used to help us understand the overall usage pattern of our website and software.
You contact Momfluence directly
Customers and business partners often contact us directly. When you contact any Momfluence employee by telephone, e-mail, in person, or through our website, you will be asked to provide consent to the collection of personal information if your personal information will help us deliver the information, products, or services you require.
You respond to communications from Momfluence
From time to time, Momfluence may invite you to provide us with information for specific purposes. We may ask for this information through feedback features on our website or software; we may send out e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information
Your information is obtained through a third party
Occasionally, Momfluence will obtain information about you from third parties, such as mailing list providers, third party service providers, ISPs, or third party application or account providers. Third-party providers are responsible for obtaining consent for the release of personal information to us from those individuals identified on mailing lists, surveys, or through other collection methods. Additionally, businesses and influencers may
have personally identifiable information posted through publicly available sites, such as social media sites; as such information is publicly available, Momfluence will have the same rights to access such information as any other third party accessing such sites.
Third party collection of your information
Sharing your personal information
Subject to any exceptions stated above in the collection of information section, should Momfluence collect any of your personal information, we will follow these practices regarding the distribution of that information.
Your personal information is protected
Momfluence uses reasonable precautions to protect your personal information and store it securely. Access to your personal information is restricted to those persons who need it (including influencers and businesses utilizing the Momfluence site) and who are subject to the access restrictions available through Momfluence’s site (that is, some areas of the site are for public viewing, while others may be restricted to authorized viewers). Momfluence takes reasonable steps to prevent the unauthorized use or disclosure of your personal information.
Momfluence only uses and discloses your personal information if it helps us facilitate your needs, improve our products and services, meet legal and regulatory requirements, or — to the limited extent possible — manage our internal business operations. Additionally, if there are any disclosure or use restrictions in your consent to the collection of your personal information, Momfluence will abide by those restrictions (subject to the consent exceptions listed below). For example, your credit card or financial information will only be used to bill you for the services that you have authorized or used, or to pay you for the services performed, as applicable.
Momfluence may combine your information with other information into an aggregate form, so your information no longer personally identifies you. We may then disclose the aggregate information to third parties, so they can obtain an overall picture of Momfluence’s products, services, customer sectors and/or usage patterns.
We only share your information with your consent
Momfluence provides your information to third parties only for purposes to which you have consented, and we require such third parties to keep your information confidential.
In a few situations, Momfluence may be required to disclose your information without your prior consent. For example, Momfluence may disclose your information if we are required to do so by law, or if we believe in good faith that such disclosure is necessary to:
- Comply with law or legal process
- Protect and defend our rights and property, or the rights and property of a third party
- Protect against misuse or unauthorized use of any of Momfluence’s products, services, or other proprietary materials
- Protect the personal safety of any person
Momfluence will always try to provide you with prior notice of such disclosure; however, such notice may not always be possible or reasonable given the circumstances.
Additionally, the nature of the services provided requires the routine use of your information in the provision of the services. Your personal information will only be used to the limited extent necessary to provide the services that you have requested, and may include the following uses:
- To allow businesses or influencers to contact and communicate with you respecting their requirements in relation to influence requests made through Momfluence’s site.
- To allow third party suppliers, vendors, contractors and other parties to provide products and services to us or to you, or to otherwise act on our behalf (this may include, without limitation, our authorization of such third parties to email our users regarding updates, surveys and other inquiries regarding their
experience with our service)
- To allow for audits and surveys to, among other things, validate the size and composition of the users of Momfluence’s services, and understand their experience with Momfluence’s service.
Maintaining your personal information
Momfluence has established the following practices regarding the maintenance of your personal information.
You can request access to your personal information at any time
If, for any reason, you wish to review your personal information that Momfluence has in its possession, you can contact our Privacy Officer, who will be pleased to provide you with all your personal information that Momfluence has on file.
You can request changes to your personal information at any time
Sometimes, it will be necessary for you to update your personal information Momfluence has on file. For example, if you change payment account information, you must update your information in order to keep receiving the services provided by Momfluence. In many cases, you will be able to do so by changing your
personal settings on your account.
If you wish to make any changes or corrections to your personal information that cannot be done yourself through your personal settings, please contact our Privacy Officer who will implement the changes. This will help us ensure our records are always up-to-date.
You can opt out of communications at any time
Additionally, you always have the choice of whether you wish to receive information – such as e-mail updates – from Momfluence. In some cases, you may do so simply by changing the preferences in the software application through which Momfluence provides the services.
If you do choose to opt out of communications respecting products and services provided by Momfluence, you may not obtain all the benefits we could otherwise provide, such as updates or warnings. Momfluence will not have any liability to you for your loss of those benefits or any negative effects respecting your use of
Momfluence’s products or services.
You can request that your personal information be destroyed at any time
A situation may arise where you desire to have all of your personal information that is contained in Momfluence’s records deleted or destroyed. If this is what you wish, please contact our Privacy Officer, who will take care of removing your personal information from all of Momfluence’s records. However, there may be situations where we are obligated to retain one archival copy of your information to allow us to comply with laws or respond to legal processes. We will inform you of all such situations, and will only use your retained personal information to the limited extent necessary to comply with such laws or respond to legal processes.
We follow general principles consistent with applicable privacy laws
We comply with all applicable privacy laws respecting our processing and storage of any personal information that may be used in conjunction with the Services, and we deal with your data under these general principles:
- Lawfulness, fairness and transparency: We may not reveal the granular details of how we protect your data, because that would compromise its security – but we will let you know why we need it, what we need it for, and process it securely and in accordance with applicable laws. If you have any questions respecting your data and how it’s being used, you need only ask us, and we will answer.
- Minimization of data: We only collect information that we need, and that you choose to give to us. We will not collect personal information gratuitously from you for no reason.
- Accuracy: We make reasonable efforts to keep your data accurate and up to date, based on your input; if you notify us of any changes to your data, we will make sure to change it in our systems in a timely manner.
- Limitation of data retention: We believe in streamlining the way that we handle data so that it minimizes data redundancy and unnecessary retention. We have instituted processes to delete personal information from our systems when it is no longer required.
- Integrity and confidentiality: We process your information using appropriate technical or organizational measures designed to ensure appropriate security of your personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage.
Contacting our Privacy Officer